Effortless Call Management: Direct Calls to the Right Person or Department
Easily setup the call forwarding for incoming calls, routing them to the right agents based on customer status or individual expertise
Call distribution options
Interactive Call Menu
Set up menu options for callers to choose their desired destination. Calls are automatically directed to the right department or agent based on predefined rules
Customizable Routing Strategies
Tailor call routing to match your business structure, ensuring optimal efficiency. Redirect calls to alternative numbers or voicemail when primary lines are busy
Time-Based Routing
Define specific routing paths based on the time of day or day of the week. Ensure no call goes unanswered by forwarding to voicemail with optional email notifications
Benefits of call routing
Ensure that customers connect with the right person or department
Reduce downtime and enhance productivity by avoiding unnecessary call transfers
Seamlessly route calls to different locations, supporting remote or multi-office setups
Provide a personalized touch by routing calls based on customer preferences or history
Advantages of Virtual Telephony
Easy Access
Effortlessly manage your telephony through one platform. Set up preferences, track call metrics, and listen to call recordings with ease
Flexibility
In minutes, connect more employees to your system. Effortlessly deploy the system in a new location if the company relocates
Pengaturan Ramah Pengguna
Configure instantáneamente su telefonía virtual con guía incorporada. Complete la configuración usted mismo
Cost Saving
Cut your communication bills and operating costs without compromising quality. Reduce the need for a maintenance staff and excessive hardware
Power of Remote Work
Utilize virtual telephony to efficiently monitor remote teams and their workload through detailed call reports and recordings
Continuous Innovation
Experience our continuous feature updates. Unlike traditional telephone systems, our virtual PBX never becomes outdated
